Privacy policy
Privacy Policy
Effective Date: 26 August 2026
VC Gifts (“VC Gifts”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect your information when you visit or use our website, place an order, create an account, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with VC Gifts, we may collect the following information:
Personal Information
Payment Information
When you make a purchase, payment-related information may be collected and processed by our payment service providers. VC Gifts generally does not directly store complete payment credentials such as your full card number, CVV, or banking passwords.
Device and Usage Information
When you visit our website, certain technical information may automatically be collected, including:
2. How We Use Your Information
We may use your information to:
3. Marketing Communications
Where permitted by applicable law, we may contact you through email, SMS, WhatsApp, telephone, or other communication channels regarding products, offers, festivals, gifting collections, and other VC Gifts updates.
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Please note that even if you opt out of marketing communications, we may still contact you regarding important service-related matters, such as order confirmations, payment issues, delivery updates, returns, refunds, or account-related information.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
You may manage or disable cookies through your browser settings and, where available, our cookie preference controls.
Disabling certain cookies may affect some website functionality.
5. How We Share Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties and service providers who help us operate our business, including:
These service providers may process your information only as necessary to provide their services or fulfil applicable legal requirements.
6. Payment Security
Payments made through our website may be processed through third-party payment gateways. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
VC Gifts does not request or ask customers to share passwords, card PINs, OTPs, CVVs, or other confidential payment credentials through email, WhatsApp, telephone, or social media.
7. Order and Delivery Information
To fulfil your order, we may provide relevant information such as your name, mobile number, shipping address, and order details to our logistics and delivery partners.
This information is shared only to the extent reasonably necessary to process and deliver your order.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Data Security
We take reasonable technical, organizational, and administrative measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
To exercise these rights, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.
11. Third-Party Websites and Services
Our website may contain links, integrations, or references to third-party websites, applications, payment services, social-media platforms, or other services.
If you access a third-party service, its privacy practices will be governed by that third party's own privacy policy. VC Gifts is not responsible for the privacy practices, security, or content of third-party services.
12. Children's Privacy
Our website and services are not intended to enable children to independently provide personal information.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action where required.
13. International Data Processing
Some of our service providers or technology partners may process information outside India. Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate contractual or organizational safeguards.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.
When we make changes, we will update the “Effective Date” at the beginning of this policy. The latest version will always be available on this page.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact VC Gifts through our Contact Uspage.
VC Gifts
From the Land of Krishna, Vrindavan
Operated/Marketed by: Touchstone Foundation Vrindavan
For privacy-related requests, please include sufficient information to help us identify your request and, where necessary, verify your identity.
